Skip to content

One inbox for every site.

Run eight sites from one list. Every conversation arrives tagged by site, translated into your language, and carrying everything already known about the person who sent it.

Start free See the widget API

Switching sites is a filter

Filter down when you want to focus. Clear it for the morning sweep. Nothing is hidden behind a site you forgot to open.

Every site

4 sites, one stream

  • Marta Oliveira

    Nordvik Supply2m

    The courier scanned it at the door, not at my flat.

    Porto translated
    2

  • Devon Achterberg

    Boots & Bramble14m

    Agent booked the redelivery for Saturday. Closed.

    Rotterdam handled by the agent

  • Sung-min Whitlock

    Lumen Supply Co.31m

    Can I swap the 42 for a 43 before it ships?

    Vancouver
    1

  • Ilaria Bonetto

    Carta Papeleria48m

    Il codice sconto non funziona al pagamento.

    Trieste translated
    1

  • Kofi Brandenburg

    Nordvik Supply1h

    Asked about wool care. Answered from the knowledge base.

    Accra handled by the agent

  • Petra Nowakowa

    Lumen Supply Co.2h

    Wants an invoice with a VAT number added.

    Brno

  • Yusuf Delacroix

    Boots & Bramble3h

    Refund request. Passed to a human at 03:12.

    Marseille
    1

You get the person, not just the sentence.

The panel on the right fills itself. No form, no lookup, no asking someone in a bad mood to repeat their order number.

Internal notes stay on your side of the glass. Write down that this buyer hates being upsold, and whoever picks the chat up next sees it before they open their mouth.

MO

Marta Oliveira

Nordvik Supply, open

Email
m.oliveira@fastmail.pt
Location
Porto, Portugal
Network
NOS Comunicacoes
Device
iOS 26.2, Safari
On site
4m 12s, third visit
Internal note
Repeat buyer. Do not upsell.

Eight languages, both directions

Incoming messages arrive in your language. Your replies leave in theirs, and you read the exact wording before it goes.

What the customer wrote

Mi paquete dice entregado pero no ha llegado nada.

My order says delivered but nothing arrived.

Translated on our own model, kept team-only. The customer never sees this line.

What you type back

Your parcel was scanned at the building door, not at your flat. I have asked the courier to redeliver on Saturday.

Translation runs on a model we host, not a third-party API, so message bodies do not leave the deployment. On self-hosted installs it never leaves your network at all.

Everything else in the room

In the stream

Cross-site merge
One list for every site you run, tagged and filterable, with unread counts that add up.
Live visitors
A second tab for people currently on the site, before they have said anything.
Resolve and reopen
Close a thread when it is done. It comes back to the top if they write again.
Hand to the agent
Push any live conversation to the AI mid-thread, and take it back the same way.

While you type

Draft translation
Write in your own language, translate the draft, edit it, then send.
Quick replies
Saved phrases per site, one per line, no template language to learn.
Attachments
Pull from the site asset library or upload up to 15 MB from your machine.
Typing indicator
They see the three dots while you are writing, so nobody walks away mid-answer.

Around the edges

Roles per site
Owner, admin and agent, enforced on the server rather than hidden in the interface.
Invite links
Separate invitations for agents and admins so nobody gets promoted by accident.
Identify call
Pass your own logged-in user through the widget and stop asking for an email.
Keyboard first
Shift and enter sends, enter breaks the line — long replies are the norm here, and a stray enter should not fire one off half-written.

It can live inside your own admin

The operator console is a single JavaScript file that mounts into an element you pick. Teams running an ERP or a custom back office put support on a tab of the tool they already have open, instead of a second product nobody remembers to check.

It renders in a shadow root, so your styles and ours never meet.

Point it at one site and see.

The free plan carries unlimited seats and unlimited sites. Nothing about live chat is behind a paywall.

Start free Read the install guide

Free plan stays free. The AI is the only thing that ever costs you anything.